Terms and Conditions
Terms and Conditions
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, we inform you that the Website www.grupobelleza.com (hereinafter , the “Website”) is owned by GRUPOBELLEZA 1987 SL, with registered office at Passeig de la Campsa 65, Cornellá de Llobregat, with NIF B66443706.
These Conditions describe the terms applicable to the services and content offered through the www.grupobelleza.com website and regulate the legal relationships between GRUPOBELLEZA 1987 S.L. and the client.
Access to the website is free and free. The use of the website implies the unreserved acceptance of all the Conditions of Use. If you do not agree with these conditions, you must refrain from using this page.
The visit to the eCommerce site by the user must be done in a responsible manner and in accordance with current legislation, good faith, these Conditions and respecting the intellectual and industrial property rights owned by GRUPOBELLEZA 1987 S.L. or any other natural or legal persons.
The use of any of the contents of the website for purposes that are or could be illegal is totally prohibited, as well as the performance of any action that causes or may cause damage or alterations of any kind not consented to by GRUPOBELLEZA 1987 SL, to the eCommerce site or its contents.
The website and the products and services offered by GRUPOBELLEZA 1987 S.L. is aimed at adults with sufficient legal capacity to be bound by these Conditions of Use. It is possible that the use of certain services or the contracting of some goods or services is subject to special complementary conditions that will require the express consent and which will prevail in any case over these general conditions.
Likewise, you must bear in mind that at any time you can modify your personal data, as well as exercise the rights of access, rectification, deletion, limitation and opposition in accordance with LO 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights (LOPDGDD) and with Regulation (EU) 2016/679, of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the treatment of personal data and the free circulation of these data (RGPD).
Once an order has been placed on the web, you will receive a message confirming receipt of the order, as well as information about the shipping and billing of the order placed.
The sale will be formalized when GRUPO BELLEZA receives the requested amount as payment and signal of the order, taking into account the date of the order, the day on which the account of GRUPO BELLEZA is paid.
The delivery time will be estimated, depending on the product ordered and its manufacturing process.
GRUPO BELLEZA, reserves the right to vary the delivery time, as long as it is estimated by the variation of the product production system, notifying the client well in advance.
Payment method and conditions
Payment will always be in advance, taking into account the down payment, previously referred to as order formalization.
The acquisition of services or products through www.grupobelleza.com allows the following forms of payment:
- Payment by debit or credit card through a virtual POS.
- Pay by Paypal.
- Payment by bank transfer. Transfer fees are subject to the customer's bank. Grupo Belleza will not accept cost-sharing transfers.
The prices of the products are those indicated in the description that is attached to them. All prices indicated in the product description are expressed in Euro (€) and do not include Value Added Tax (VAT).
The prices, as well as the offers sent to customers, will remain active for a maximum period of 15 days, from the date of the order or offer.
Terms of Delivery
www.grupobelleza.com only sends its products to: Countries of the European Union. For shipments outside of it, it will be the customer who must be in charge of managing it.
The purchase is subject to the payment of shipping costs, at the buyer's expense. The shipping costs will depend on the destination and the total amount of the order, the costs will be detailed throughout the purchase process and you can check how much the shipping costs amount before finalizing the purchase.
Once the full amount of the order has been received, it will be shipped.
Once the supplied materials leave our warehouse, GRUPO BELLEZA is not responsible for these or for the duration of the transport.
GRUOP BELLEZA, does not accept responsibility for losses due to packaging, non-obvious damages, errors in deliveries, discrepancies or total or partial loss of deliveries, unless they are communicated within 24 hours of delivery of the supply and prior inspection of GRUPO BELLEZA.
In the event that, at the time of delivery, obvious damage is detected on the packaging or on the product itself, THE CUSTOMER must state this in the delivery document signed by the carrier, otherwise no claims will be accepted for said concept.
www.grupobelleza.com will not be responsible for the delay in the delivery of orders for reasons not attributable to it, as well as fortuitous events or force majeure.
The delivery will be made by the transport companies CBL, DACHSER and / or GLS.
Consumer goods warranty
The products of GRUPO BELLEZA have two years guarantee from the goods reception. Electrical equipment have 6 months guarantee. Delivery note will be requested to apply the guarantee.
Deficiencies caused by improper use, improper manipulation, incorrect installation or defects derivate from any external cause, will be excluded.
As a client, you are considered a consumer in accordance with Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (in forward, "TRLGDCU").
Consequently, you have the right of withdrawal, which consists of the fact that you can annul the contract entered into without having to justify your decision during the fourteen (14) calendar days from the receipt of the good acquired or from the conclusion of the contract if it is. of a provision of services.
You must state your intention to withdraw within the indicated period and proceed to return the product, reimbursing the price paid for the article. The shiping will not be refund.
In the event of receiving a factory defective product, the CLIENT must communicate, within 15 days of receiving the product, by email the defects identified in the product and provide a graphic proof of them.
GRUPO BELLEZA 1987, S.L. will analyze the graphic proof provided by the CLIENT. In case of meeting the acceptance criteria established by GRUPO BELLEZA 1987, S.L., it will approve the process of returning the product, assuming the corresponding postage.
Once the product arrives at the facilities of GRUPO BELLEZA 1987, S.L., the company staff will review it to confirm that the defect is due to factory reasons. If so, the requested reference will be sent to the CLIENT in perfect condition.
Returns of products manufactured on request will not be accepted.
In case of having problems with products or services purchased on this website, you can file a claim through the European Union dispute resolution platform here GRUPOBELLEZA 1987 S.L. reserves the right to refuse to accept the claim submitted through the platform.
Nullity and ineffectiveness of the clauses
If any clause included in these Conditions is declared totally or partially, null or ineffective, such nullity or ineffectiveness will only affect said provision, the present General Conditions subsisting in everything else, such provision being considered not included.
Applicable legislation and competent jurisdiction
These conditions are governed in accordance with Spanish law. GRUPOBELLEZA 1987 S.L. and the user agree to submit the controversies that may arise in relation to the contracting of products or services that are the object of these General Conditions, to the Courts and Tribunals of the User's domicile.
The images and colors shown may not coincide with the actual range of products sold by GRUPO BELLEZA 1987 SL.